

THE PM SUMMIT IS BACK FOR 2025!
This is the event where transformation takes centre stage. Transformation in retention. Transformation in relationships. Transformation in YOU.
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We’ve taken your feedback on board to make this year’s summit bigger, better, and more results-driven than ever. It’s not just about insights—it’s about action.
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If you’re a property manager, business owner, or agency principal looking to increase retention, command higher fees, and build unshakeable client relationships, this is where you need to be.
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Learn from leading experts, connect with like-minded professionals, and walk away with the strategies and systems to elevate your business.
This isn’t just another conference—it’s the turning point your career deserves. Don’t miss this SELL OUT event.
8 Breakthroughs You’ll Have at the PM SUMMIT
#1
Elevate Your EQ for Better Communication
Learn how to build trust and long-term relationships with powerful emotional intelligence strategies.
Unlock Unstoppable Confidence – Learn how to ditch self-limiting beliefs, embrace fear, and take bold action with Erika Cramer, the Queen of Confidence.
#2
Master Time & Efficiency
Unpack the biggest efficiency mistakes in property management and how to fix them for maximum productivity.
#3
Rediscover Your Passion
Practical tools to handle conflict, stay motivated, and thrive in property management.
#4
Growth from Within
Unlock hidden opportunities in your rent roll to drive sustainable business expansion.
#5
What Investors Really Want
How to position yourself as a trusted advisor and command higher fees with confidence.
#6
Creating an Unbeatable Client Experience
Learn how to optimise service delivery and turn satisfied tenants into future landlords.
#7
Scaling with Smart Systems
Discover process-driven strategies to streamline property management operations and reduce stress.
#8
The Future of Property Management
Stay ahead with expert insights on evolving industry trends and innovative service models.
Meet Our Expert Speakers

Craig Harper
Motivational Speaker, Podcast Host, Author, Life Coach and Commentator
Mastering EQ & Client Relationships
Back by popular demand, Craig Harper is here to help you cut through the noise and take ownership of how you think, act, and connect. This session will challenge you to focus on what you can control—your choices, behaviours, and mindset—to build stronger client relationships and improve communication effortlessly.
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✅ Develop self-awareness and take ownership of your actions
✅ Use emotional intelligence to better understand clients
✅ Communicate with clarity, build trust, and reduce conflict
This isn’t just business—it’s a mindset shift that changes everything.
Joe Shannon
Industry Trainer, Keynote Speaker & Coach
Founder of The Efficiency Co
Take Control of Your Time, Processes & Efficiency
Returning to the Summit stage, Joe Shannon, Founder of The Efficiency Co., is here to shake up the way you think about time management, processes, and productivity. This isn’t just another talk on efficiency—Joe will challenge your mindset and equip you with game-changing strategies to streamline your workflow and get more done without the overwhelm.
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✅ How to take control of your time and work smarter, not harder
✅ The biggest efficiency mistakes property managers make—and how to fix them
✅ Simple yet powerful process tweaks that drive real results
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Get ready for an eye-opening session that will transform the way you work!


Kasey Lawrence
Property Managment Consultant, Trainer, Speaker, Founder of The Rental Network
Rediscover Your Spark: Prevent Conflict, Overcome Negativity & Thrive
Property management is tough, but it doesn’t have to drain your passion. Kasey Lawrence, founder of The Rental Network, is here to help you reclaim your energy, confidence, and love for the industry. With 20+ years of experience mentoring property managers and transforming rental departments, Kasey will equip you with the tools to handle conflict, stay positive, and deliver exceptional service—without the stress.
✅ Proven strategies to prevent and manage conflict with ease
✅ How to overcome negativity and stay motivated in a challenging industry
✅ Practical steps to reignite your passion for property management
Walk away with the mindset and skills to thrive—both professionally and personally!
Sarah Cincotta
BDM Mentor, Speaker & Trainer
Founder of Rise
Growth from Within: Unlocking Infinite Opportunities in Property Management
Growth isn’t just about chasing new leads—it starts with the clients and relationships you already have. In this session, Sarah Cincotta, aka The BDM Mentor, will show you how to uncover hidden opportunities within your rent roll to drive sustainable expansion. Learn how to leverage existing relationships, refine service delivery, and create a business that grows from within.
✅ Leveraging Existing Clients – Spot upsell opportunities, encourage investor expansion, and drive referrals
✅ Maximising Tenant Relationships – Turn quality tenants into future landlords and investors
✅ Optimising Service Delivery – Strengthen retention and boost word-of-mouth marketing through exceptional client experiences
✅ Collaboration for Growth – Expand your network and partnerships to fuel long-term business success
True growth is already in your business—learn how to tap into it and scale with confidence!


Hermione Gardiner
Property management business & mindset coach, Founder of Sidekick
What Investors Really Want: The Key to Retention & Higher Fees
Investors don’t just want a property manager—they want a trusted advisor who understands their goals, challenges, and bottom line. If you're only offering standard property management, you're leaving opportunities (and revenue) on the table. In this session, Hermione Gardiner will show you how to align your service with investor needs, improve retention, and confidently command higher fees.
✅ What investors really want (and why it’s not just about price)
✅ How to tailor your service and communication to build trust and long-term relationships
✅ The power of making the invisible visible—showing value beyond the basics
✅ Why investors choose to stay with you—and how to position yourself as their go-to expert
Stop competing on price. Start delivering the value that keeps investors loyal.
PLUS AN EXCLUSIVE LIVE HOTSEAT SESSION WITH
AN INDUSTRY LEADING AWARD WINNING PM BUSINESS OWNER
Re-live the highlights!
Check out our
2024 SOLD OUT
PM SUMMIT

THE IMPORTANT INFO
DATE:
THURSDAY 7TH AUGUST 2025
TIME:
9:00 AM -5:00 PM
(8.30AM REGISTRATION)
GETTING THERE:
PARKING & PUBLIC TRANSPORT NEARBY
LOCATION:
LEONDA BY THE YARRA
MELBOURNE
INCLUDED:
ALL MEALS & REFRESHMENTS
+ BONUS NETWORKING DRINKS
Hear from our Past Attendees



